Q. Who is Funds Matrix & Assets Management Limited?
A. Funds Matrix & Assets Management Limitedwas licensed in June 2007 as a dealing member firm of the Nigerian Stock Exchange. The firm offers investment banking services that cuts across; securities trading, multiple trading channels, comprehensive market information and investment advisory.
Q. What do I need to open a stockbroking account with you?A.Complete our account opening forms and attach all the requisite documents.
Q. What is your procedures as regards placing of mandates?
A.You can place your mandate via our on-line (OMS) portal using your given access codes or send it via e-mail to firstname.lastname@example.org
Q: How do I fund my stockbroking account for stock purchase?
A. Kindly make a deposit to our designated client bank account (Sterling Bank Plc account No. 0007757397) via cash, cheque or fund transfer.
Q. How do I know when trades are executed on my behalf?
A. An automatic trade notification via trade alert will be sent once a trade is carried out on your account, hence, the need to provide your current and functional telephone number.
Q. How do I monitor my stocks?
A.You can monitor your stocks and access your stockbroking account by logging on to www.fundsmatrix.com.ng using your given access code.
Q. Will FMAML give me regular advice that guides my decisions?
A. Yes, our research window provides the necessary guide for clients to make investment decisions.
Q: How do I generate my statement online?
A. To generate your statement online, simply follow the steps below:
- Visit our cloud website: www.fundsmatrixcloud.com
- Another window will appear advising you to login with your USER ID and PASSWORD which will take you to your account summary page.
- Click on the link “STATEMENT” on the Account Summary page.
- Enter the dates for which you want the statement to be generated
Q: How do I register for online access?
A. To have access to your in-house account with FMAML, you are required to make a formal request, thereafter an access code will be forwarded to your email address.
Q: How do I reset my password?
A. To reset your password, click on ‘forgot password’. You will be required to provide the email address you registered with and a link will be sent to you to reset your password.
Q: What should I do if I notice inconsistency in my portfolio online and that of CSCS?
A. If you notice any inconsistency in your online portfolio and that of CSCS, please send us an email at email@example.com using your registered email address and your online portfolio will be reconciled to reflect your current status at CSCS.
Q: How do I utilize my sales proceed?
A. Kindly indicate as desired:
- Withdrawal From account via Direct Cash Settlement or Cheque request.
- Re-investment in other securities.
Q. Can I use my shares as collateral for loan?
A. Yes, you can. You would be required to write a letter requesting for lien placement, stating the company (bank) you are taking the facility from and the stocks you intend to use as collateral for the loan.